Care and warranty

Mattress Protectors Care

Wool Moisture pad protector:

• Hand wash in cold tap water or use a gentle cycle in the washing machine with cold tap water. Hang it to dry indoors.
  
• Do not put in dryer or expose to sun/direct heat. Obasan is not responsible for any shrinkage.
  
• To refresh, air it outside in the shade.

Cotton Pad Protector:

• Machine wash in warm water by itself to keep from pilling. Machine dry on medium heat by itself.
• Material is very stretchy. After drying the cover, place on the mattress and pull from corners to loosen fit.
  

Comforters

All comforters:

• Do not wash comforter. Spot clean if needed with a light soap and very little water. Air dry.
• Air comforter twice a year by hanging outside in the fresh air. Place in direct sunlight.
• The use of a comforter cover is recommended to keep your comforter clean.

Pillows

Wool pillow:

• Keep the pillow clean by covering it with a pillow case
• Air out pillow seasonally
• Eliminate odours by sprinkling with baking soda
• Do not wash wool core
• To increase pillow loft, place the pillow in the dryer with two tennis balls, set dryer on air or the coolest setting.
• Pillow loft can be adjusted by unzipping the pillow core and removing or adding wool. Filling can be messy – we suggest to do it over a kitchen sink (with drain plug in to avoid blocking sink) or outside.
• Pillow case can be washed in cold water and hang to dry. Obasan is not responsible for any shrinkage.

Latex rubber pillow:

• Keep the pillow clean by covering it with a pillow case. Eliminate odours by sprinkling with baking soda.
• Shredded rubber core is washable in cold water. Please ensure that the zipper is safely locked in place by clipping it with a safety pin to make sure the rubber filling does not come out of the case while washing. Hang core to dry on a breathable drying rack.
• Pillow case can be washed in cold water and hung to dry. Obasan is not responsible for any shrinkage.
• Pillow loft can be adjusted by unzipping the pillow core and removing or adding rubber. Filling can be messy – we suggest to do it over a kitchen sink with drain plug or outside.
• Do not expose pillow to direct sunlight or direct heat source.

Contour Shredded rubber pillow:

• Keep the pillow clean by covering it with a pillow case.
• Eliminate odours by sprinkling with baking soda.
• The pillow inner core is not washable.
• Pillow case can be washed in cold water and hung to dry. Obasan is not responsible for any shrinkage.
• Pillow loft can be adjusted by unzipping the pillow core and removing or adding rubber. *Filling can be messy – we suggest to do it over a kitchen sink with drain plug or outside.
• Do not expose pillow to direct sunlight or direct heat source.

Deluxe Shredded Rubber and Wool pillow:

• Keep the pillow clean by covering it with a pillow case
• Eliminate odours by sprinkling with baking soda
• Do not wash pillow core
• Pillow loft can be adjusted by unzipping the pillow core and removing or adding wool or shredded rubber. * Filling can be messy – we suggest to do it over a kitchen sink with drain plug or outside.
• Pillow case can be washed in cold water and hang to dry. Obasan is not responsible for any shrinkage.

Down and Latex Pillow

To maintain the comfort and longevity of your pillow, follow these care guidelines:

Use Protective Covers: Always cover your pillow with a pillowcase to protect it from dirt and oils.

Washing Instructions:

• Machine Washing: The pillow can be washed at home in a washing machine. Use a regular household detergent with a cold water wash and a cold water rinse. 

• Drying: After washing, tumble dry on low heat. This may require a few cycles to ensure the pillow is completely dry. Make sure the pillow is thoroughly dried to prevent moisture buildup, which could damage the materials.

Latex Care:

• Avoid Direct Sunlight and Heat: Do not expose the pillow to direct sunlight or a direct heat source, as this can degrade the latex material over time.

• Adjusting Pillow Loft: To adjust the loft, unzip the pillow and add or remove the latex filling as needed. Be careful to avoid spilling the filling, and consider doing this task over a sink with the drain plugged or outside to manage any mess.

Air Out Regularly:

To keep the pillow fresh between washes, air it out on a dry, low-humidity day. This helps to remove any moisture and maintain the pillow’s freshness.

General Maintenance:

• Always ensure the zipper is securely closed before washing to prevent the filling from escaping.
• Gently fluff the pillow regularly to maintain its shape and comfort.

By following these care instructions, you can keep your pillow clean, fresh, and supportive for years to come.

Toddler pillow:

• Keep the pillow clean by covering it with a pillow case. Eliminate odours by sprinkling with baking soda.
• Shredded rubber core is washable in cold water. Hang core to dry on a breathable drying rack.
• Pillow case can be washed in cold water and hung to dry. Obasan is not responsible for any shrinkage.
• Do not expose the pillow to direct sunlight or direct heat source.

Pregnancy pillow:

• Wash the removable pillow covers and connector panel in COLD water, hang to dry.
• Do not wash the wool core
• Each crescent-shape pillow is fully adjustable, feel free to remove filling as needed.

Obasan Wool Throw:

• Freshen Naturally: Hang the throw outside in the fresh air. For best results, place it in direct sunlight to take advantage of natural filtration.

Cleaning (If Needed):

• Hand Wash: Gently wash in cold water with a mild soap.
• Machine Wash: Use a gentle cycle in cold water.
• Drying: Always hang to dry. Avoid using a dryer to preserve the throw's quality.