MATTRESSES

Congratulation on the purchase of your new Obasan mattress, it will change the way you sleep. The first week or two will be an adjustment period. Like a new pair of shoes, the mattress needs to be broken-in. The covers will loosen a little bit, and your body and mattress will work together. We recommend not moving any layers inside the mattress during the first 30 nights of trial. After 30 nights, if a persistent discomfort comes back night after night, please call us or chat with us to discuss the issues. We can make an exchange of layers within the first 90 days.  For further details on the Obasan comfort guarantee, please visit our warranty page.  Enjoy your new Obasan mattress! We know you will love it!

ACADIA 2.0, 3.0, 4.0 & FUNDY**

Warranty terms: 20 years

  • Make sure the rubber cores are correctly placed inside the cover. (See Assembly video on Mattress Assembly Page)
  • Place your mattress on a Revelstoke foundation or an equivalent solid wood slat base. Slats should measure between 1-4 inches wide and be at a maximum of 3 inches appart. All Double, Queen, King and Cal. King mattresses should have a middle support, to ensure proper support of the wood slats.  Consult with your sleep specialist if you are not sure about the support of your current foundation.
  • Do not install mattress directly on the floor, or on a platform.
  • Protect your mattress with a nahanni mattress protector or with an equivalent mattress protector.
  • Do not allow the mattress to get wet.
  • Do no wash the mattress.
  • For spot cleaning, unzip the outer cover of the mattress and gently scrub with a light soap and very little water. Air dry.
  • Removable cover can be aired out seasonally.
  • Do not place mattress in direct sunlight or direct heat source.
  • Flip the inner cores to extend the lifespan of your mattress. (For Fundy mattresses, flip the whole mattress since it is reversible.)
  • Mattress casing can be environmentally dry clean if needed. Obasan is not responsible for the outcome of dry cleaning the cover.

**FUNDY mattresses have a warranty of 10 years, non-prorated

REVELSTOKE FOUNDATION

Warranty terms: 20 years*

  • Make sure that all legs provided are used to support the foundation correctly. If you don’t use the legs, make sure that the foundation is on a sturdy bed frame with a centre support for double/queen and king mattress sets.
  • Do not install the foundation without legs directly on the floor.
  • Do not allow the foundation to get wet.
  • Do not stand or jump on the foundation.
  • If needed, spot clean with a light soap and use very little water

* Please see warranty for details. Fundy mattresses have a 10 years non-prorated

INFANT COLLECTION

Congratulations on the purchase of your new Obasan Terra Nova product! We know your baby will enjoy it!

TERRA NOVA 1.0

Warranty terms: 10 years

  • Install on a firm breathable base. Consult with your Sleep consultant to make sure your crib base is suitable for this mattress.
  • Protect the mattress with a Terra Nova 3.0 wool moisture pad or equivalent protection.
  • For spot cleaning, unzip the outer cover of the mattress and gently scrub with a light soap and very little water.
  • Air dry. Mattress can be aired out in fresh air, and direct sunlight seasonally.
  • Mattress casing can be environmentally dry clean if needed. Obasan is not responsible for the outcome of dry cleaning the cover.

TERRA NOVA 2.0

Warranty terms: 10 years

  • Install on a solid wood base with breathing holes or a firm wood slat base. Cannot be used on a mesh base or a metal slat base with springs.
  • Protect the mattress with a Terra Nova 3.0 wool moisture pad or equivalent protection.
  • For spot cleaning, unzip the outer cover of the mattress and gently scrub with a light soap and very little water.
  • Air dry.
  • Do not place mattress in direct sunlight or direct heat source.
  • Removable cover can be aired out seasonally without the rubber core.
  • Mattress casing can be environmentally dry clean if needed. Obasan is not responsible for the outcome of dry cleaning the cover.

TERRA NOVA 3.0

Warranty terms: 3 years

  • If possible, air once a month outside in fresh air.
  • Hand wash in cold water. Hang to dry.
  • Do not put in dryer. Obasan is not responsible for any shrinking.

TERRA NOVA 4.0

Warranty terms: 3 years

  • Wash in cold water by itself to keep from pilling. Machine dry on low to medium heat by itself or hang to dry.
  • Material is very stretchy. After drying the cover, place on the mattress and pull generously in all directions from corner to corner.

TERRA NOVA 5.0

Warranty terms: 3 years

  • To keep the pillow clean, cover it with a pillow case.
  • Air pillow seasonally.
  • Eliminate odours by sprinkling with baking soda.
  • Do not wash wool core.
  • To increase pillow loft, place the pillow in the dryer with two tennis balls, set dryer on air or the coolest setting possible.
  • Pillow case can be washed in cold water and hang to dry indoors. Obasan is not responsible for any shrinking.
  • Recommended for children of 2 years of age and up.

TERRA NOVA 6.0

Warranty terms: 3 years

  • To keep the pillow clean, cover it with a pillow case.
  • Eliminate odours by sprinkling with baking soda.
  • Shredded rubber core is washable in cold water. Hang core to dry on a breathable drying rack.
  • Pillow case can be washed in cold water and hang to dry. Obasan is not responsible for any shrinking.
  • Do not expose pillow to direct sunlight or direct heat source.
  • Recommended for children of 2 years of age and up.

ACCESSORIES

Congratulations on the purchase of your new Obasan product! We know you will enjoy it!

NAHANNI 4.0

Warranty terms: 3 years

  • To freshen, air as needed outside.
  • Hand wash in cold water. Hang to dry indoors.
  • Do not put in dryer. Obasan is not responsible for any shrinkage.

NAHANNI 6.0

Warranty terms: 3 years

  • Machine wash in cold water by itself to keep from pilling. Machine dry on low to medium heat by itself or hang to dry.
  • Material is very stretchy. After drying the cover, place on the mattress and pull from corners to loosen fit.

BANFF 1.0 – 2.0 – 3.0

Warranty terms: 3 years

  • Air comforter twice a year by hanging outside in the fresh air. Place in direct sunlight.
  • The use of a comforter cover is recommended to keep your comforter clean.
  • Do not wash comforter. Spot clean if needed with a light soap and very little water. Air dry.
  • Environmentally dry clean if needed. Obasan is not responsible for the outcome of dry cleaning.

SAGUENAY 1.0

Warranty terms: 3 years

  • Keep the pillow clean by covering it with a pillow case
  • Air out pillow seasonally
  • Eliminate odours by sprinkling with baking soda
  • Do not wash wool core
  • To increase pillow loft, place the pillow in the dryer with two tennis balls, set dryer on air or the coolest setting.
  • Pillow loft can be adjusted by unzipping the pillow core and removing or adding wool. * Filling can be messy – we suggest to do it over a kitchen sink with drain plug or outside.
  • Pillow case can be washed in cold water and hang to dry. Obasan is not responsible for any shrinkage.

SAGUENAY 2.0

Warranty terms: 3 years

  • Keep the pillow clean by covering it with a pillow case. Eliminate odours by sprinkling with baking soda.
  • Shredded rubber core is washable in cold water. Please ensure that the zipper is safely locked in place by clipping it with a safety pin to make sure the rubber filling does not come out of the case while washing. Hang core to dry on a breathable drying rack.
  • Pillow case can be washed in cold water and hung to dry. Obasan is not responsible for any shrinkage.
  • Pillow loft can be adjusted by unzipping the pillow core and removing or adding rubber. * Filling can be messy – we suggest to do it over a kitchen sink with drain plug or outside.
  • Do not expose pillow to direct sunlight or direct heat source.

SAGUENAY 4.0

Warranty terms: 3 years

  • Keep the pillow clean by covering it with a pillow case.
  • Eliminate odours by sprinkling with baking soda.
  • Shredded rubber core is washable in cold water. Please ensure that the zipper is safely locked in place by clipping it with a safety pin to make sure the rubber filling does not come out of the case while washing. Hang core to dry on a breathable drying rack.
  • Pillow case can be washed in cold water and hung to dry. Obasan is not responsible for any shrinkage.
  • Pillow loft can be adjusted by unzipping the pillow core and removing or adding rubber. * Filling can be messy – we suggest to do it over a kitchen sink with drain plug or outside.
  • Do not expose pillow to direct sunlight or direct heat source.

SAGUENAY 5.0

Warranty terms: 3 years

  • Keep the pillow clean by covering it with a pillow case
  • Eliminate odours by sprinkling with baking soda
  • Do not wash pillow core
  • Pillow loft can be adjusted by unzipping the pillow core and removing or adding wool or shredded rubber. * Filling can be messy – we suggest to do it over a kitchen sink with drain plug or outside.
  • Pillow case can be washed in cold water and hang to dry. Obasan is not responsible for any shrinkage.

ORGANIC COTTON VELOUR SHEET – FITTED

Warranty terms: 3 years

  • Machine wash in warm water with similar coloured fabrics.
  • Machine dry on Perma Press setting.

We also have a video for adjusting the filling of your pillows: